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Conway Service and Sales

23 Hollis StreetPepperell, MA 01463

978-433-6311

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Service Specials

Fall Service Specials at reduced prices available now

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Conway Service and Sales

23 Hollis StreetPepperell, MA 01463

978-433-6311

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AAA Member Services

 

This business is annually inspected and approved by AAA. 
When you present your AAA membership card, you are entitled to:

 

  • FREE MAINTENENCE INSPECTION - On request, when having paid repair work done by this facility, your vehicle will be inspected at no charge for items that most frequently contribute to roadside breakdowns. When you pick up your vehicle you will recieve a written recommendation of any needed maintenance or repairs.
  • WRITTEN ESTIMATE - You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of the work performed must not exceed the estimate by more than 10 percent unless authorized by you in advance. Legal and state regulations take presecedence where they exceed these requirements.
  • WARRANTY - Unless otherwise specified in writing prior to the start of the work, all repairs (both parts and labor) are guaranteed for a minimum of 24 months or 24,000 miles, whichever comes first under normal operating conditions. 
  • RETURN OF PARTS - As evidence of work preformed, all replaced parts will be returned to you, provided you request then at the time you deliver your vehicle for service. Parts that must be returened to the manufacturer under warranty or exchange program are excluded, but must, on request be avaialble for inspection when you pick up your vehicle. 
  • PRIORITY SERVICE - When your vehicle is towed to this facility by AAA, by prior arrangement the shop will assess your vehicle and make repairs or provide a repair estimate within one hour of arrival, assist you in obtaining alternate transportation as needed, and give you a AAA discount on the work performed. 
  • DISPUTE RESOLUTION - AAA will investigate any dispute between you (a AAA Member) and this facility. AAA's resolution descision is binding on this facility, but you are not bound by AAA's decision and may seek recourse through other avenues. 

If you have any comments concerning this facility, please contact: 

978-433-6311

Conway Service & Sales Center | 23 Hollis Street | Pepperell, MA 01463 (978) 433-6311

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